Terms & Conditions
Last Updated: August 11, 2026
Welcome to Fateh Badminton. These Terms & Conditions govern your use of fatehbadminton.com, including browsing our website, creating an account, placing orders, purchasing products, and using any services provided through our website.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website or place an order.
1. About Fateh Badminton
Fateh Badminton is an online badminton equipment store offering products including:
- Badminton rackets
- Shuttlecocks
- Badminton strings
- Grips and replacement grips
- Badminton accessories
- Other badminton and sports equipment
Our website currently offers products across different categories and brands, including Yonex, Li-Ning, Victor, Kumpoo and ProKennex.
2. Acceptance of Terms
By using fatehbadminton.com, you confirm that:
- You have read and understood these Terms & Conditions.
- The information you provide to us is accurate and complete.
- You agree to comply with these Terms & Conditions.
- You will use our website only for lawful purposes.
- You will not misuse, damage, or interfere with our website or services.
We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective when published on this page.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and other information displayed on our website are accurate.
However:
- Product colors may appear slightly different depending on your device or screen.
- Product specifications may vary between batches or manufacturers.
- Packaging and design may change without prior notice.
- Images may sometimes be used for illustrative purposes.
- Product availability can change without notice.
If a significant error is discovered in a product description or price, Fateh Badminton reserves the right to correct the information and, where appropriate, contact the customer before fulfilling the order.
4. Original Products & Master Copy Products
Fateh Badminton may offer both genuine/original branded products and products specifically identified as Master Copy, Replica, or non-original products.
Customers should carefully read the product title and description before purchasing.
Products identified as Master Copy / Replica are not to be understood as original products manufactured by the respective brand.
For example, if a racket is listed as a “Yonex [Model] Master Copy”, the Master Copy designation will form part of the product description and should not be interpreted as an authentic Yonex product.
We aim to provide clear product information so customers can make informed purchasing decisions.
5. Prices
All prices displayed on the website are in Pakistani Rupees (PKR/Rs.), unless otherwise stated.
Product prices may change at any time without prior notice.
Promotional prices, sale prices, discounts, and special offers may:
- Have limited availability
- Apply for a limited period
- Be subject to stock availability
- Be changed or withdrawn without notice
The applicable price is the price displayed at the time the order is placed, subject to order confirmation and any obvious pricing errors.
6. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After receiving your order, we may contact you to:
- Confirm your order
- Verify your contact information
- Confirm delivery details
- Confirm product availability
- Confirm payment or cash-on-delivery details where applicable
An order may be cancelled or declined if:
- The product is unavailable
- The information provided is incorrect
- We identify a significant pricing or listing error
- We suspect fraudulent or unauthorized activity
- Delivery cannot reasonably be completed
- There is another legitimate operational reason preventing fulfillment
If we cancel a paid order, any eligible refund will be handled according to our applicable refund policy.
7. Customer Information
Customers are responsible for providing accurate information when placing an order.
This includes:
- Full name
- Phone number
- Email address
- Complete delivery address
- City
- Postal/ZIP code where applicable
- Any other information required for successful delivery
Fateh Badminton is not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.
8. Order Confirmation
After placing an order, you may receive an order confirmation through the contact information provided during checkout.
An order confirmation does not necessarily guarantee that the product will be available if an inventory or listing error is subsequently identified.
We may contact you before dispatch to verify an order, particularly for cash-on-delivery purchases.
9. Shipping & Delivery
We aim to dispatch orders within the processing period communicated to customers.
Delivery times may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Logistics disruptions
- Incorrect address information
- Other circumstances outside our reasonable control
Fateh Badminton is not responsible for delays caused by third-party courier companies or circumstances beyond our reasonable control.
Customers should provide a complete and accurate delivery address and remain available at the provided contact number where necessary.
10. Inspection Upon Delivery
Customers are encouraged to inspect their package immediately after receiving it.
If the package appears seriously damaged, opened, or tampered with, please document the condition of the package and contact Fateh Badminton as soon as possible.
For product-related complaints, customers may be asked to provide:
- Order number
- Photographs of the product
- Photographs of packaging
- Video evidence where appropriate
- A description of the issue
This information helps us investigate and resolve the matter efficiently.
11. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are subject to Fateh Badminton’s Return & Refund Policy.
Products may be eligible for return or exchange only where the applicable policy permits.
Products that have been:
- Used
- Damaged after delivery
- Modified
- Restrung improperly
- Altered
- Missing original packaging or accessories
may not qualify for a return or exchange unless the issue is covered by our applicable policy or required by law.
Before returning any product, customers should contact Fateh Badminton for instructions.
Do not send products back without first contacting us.
12. Badminton Rackets & Stringing
Badminton rackets are sports equipment and may be damaged by improper use, accidental impact, excessive string tension, incorrect stringing technique, or contact with another racket or surface.
Where custom stringing is requested, customers should understand that string tension and racket specifications must be selected appropriately for the particular racket.
Fateh Badminton cannot be held responsible for damage resulting from:
- Incorrect customer-selected string tension
- Racket clashes
- Misuse
- Accidental impact
- Improper handling
- Modification after purchase
- Normal wear and tear
Where a racket manufacturer provides specific string-tension limits, customers should follow those specifications.
13. Product Warranty
Where a product is covered by a manufacturer or seller warranty, warranty coverage will be subject to the applicable warranty terms.
Warranty claims may require:
- Proof of purchase
- Order number
- Photographs/videos
- Inspection of the product
- Verification of the reported defect
Normal wear and tear, accidental damage, misuse, racket clashes, unauthorized modifications, and damage caused by improper handling may not be covered.
The specific warranty terms applicable to a product will depend on the product and its manufacturer/supplier.
14. Payment
Customers must provide accurate payment information when using an online payment method.
Depending on the payment methods available on the website, payments may be processed through third-party payment providers.
Fateh Badminton may not be responsible for technical failures originating from third-party payment services.
Orders may remain unconfirmed until payment has been successfully verified where advance payment is required.
15. Cash on Delivery
Where Cash on Delivery (COD) is available, customers agree to provide accurate contact and delivery information and accept responsibility for receiving the order.
Repeated refusal of legitimate COD orders or fraudulent ordering activity may result in restrictions on future COD purchases.
Fateh Badminton reserves the right to contact customers to confirm COD orders before dispatch.
16. Promotions & Discounts
From time to time, Fateh Badminton may offer:
- Sale prices
- Discount codes
- Promotional offers
- Bundle deals
- Free shipping promotions
- Special campaigns
Unless explicitly stated otherwise, promotions cannot be combined.
We reserve the right to modify, suspend, or cancel a promotion where necessary.
17. Website Use
You agree not to use our website to:
- Commit or facilitate unlawful activity
- Attempt unauthorized access to our systems
- Introduce malicious software
- Interfere with website functionality
- Scrape or copy website content without permission
- Impersonate another person or business
- Submit fraudulent orders
- Abuse promotional offers
- Attempt to disrupt website security
We reserve the right to restrict or terminate access where misuse is suspected.
18. Intellectual Property
Unless otherwise stated, the content displayed on the Fateh Badminton website—including:
- Website design
- Text
- Product descriptions
- Graphics
- Logos
- Photographs
- Marketing materials
- Layout
- Original visual content
is owned by or licensed to Fateh Badminton and may be protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit our original website content without prior written permission.
Third-party trademarks and brand names remain the property of their respective owners.
19. User Reviews & Submitted Content
If you submit a product review, comment, photograph, feedback, or other content to Fateh Badminton, you confirm that:
- The content is truthful to the best of your knowledge.
- You have the right to submit the content.
- The content does not violate another person’s rights.
- The content does not contain unlawful, abusive, threatening, or misleading material.
We reserve the right to remove content that violates these requirements.
20. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted access.
The website may occasionally be unavailable due to:
- Maintenance
- Updates
- Hosting issues
- Technical problems
- Security incidents
- Internet or network failures
- Circumstances outside our control
We reserve the right to modify, suspend, or discontinue any portion of the website when necessary.
21. Third-Party Websites & Services
Our website may contain links to third-party websites, payment services, social media platforms, courier services, or other external services.
Fateh Badminton does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be subject to their own terms and policies.
22. Limitation of Liability
To the extent permitted by applicable law, Fateh Badminton will not be responsible for losses arising from:
- Improper use of products
- Normal product wear and tear
- Incorrect information supplied by the customer
- Delays caused by third-party courier services
- Third-party website or payment-service failures
- Temporary website unavailability
- Events outside our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
23. Force Majeure
Fateh Badminton will not be responsible for failure or delay in fulfilling its obligations where such failure or delay results from circumstances beyond our reasonable control.
These circumstances may include:
- Natural disasters
- Severe weather
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or telecommunications failures
- Power outages
- Epidemics or pandemics
- War or civil unrest
- Other unforeseen events
24. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy before placing an order.
25. Changes to These Terms
Fateh Badminton may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- New products or services
- Changes to our business
- Website improvements
- Payment or delivery changes
- Changes in applicable laws or regulations
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by law.
26. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the laws applicable in Pakistan, subject to any mandatory rights or protections available to consumers under applicable law.
Any dispute should first be brought to the attention of Fateh Badminton so that we can attempt to resolve the matter amicably.
Nothing in these Terms is intended to remove or restrict any mandatory legal rights available to consumers.
27. Contact Us
If you have questions about these Terms & Conditions, your order, a product, payment, delivery, or any other matter, please contact us.
Fateh Badminton
Website: fatehbadminton.com
Email: [Insert your official email address]
Phone / WhatsApp: [Insert your official phone number]
Business Address: [Insert your business address]
